For personal safety and insurance purposes, male client’s need to be referred by an existing client or a family member currently receiving treatment with me.
New clients: please be aware that payment must be made at the time of booking your appointment to secure the space I have allocated for you in my diary. Payment can be made by bank transfer, PayPal or SumUp.
My fees reflect my experience and the level of training required to become a registered and recognised natural therapist.
My goal is to provide quality treatments for all of my clients in a timely manner. No shows, late arrivals and cancellations inconvenience not only me, but my other clients as well. Please kindly be aware of my policy regarding missed appointments. When you book your appointment, you are holding a space in my diary that is no longer available to other clients-much like when you book tickets for a concert, once you have purchased those tickets you are guaranteed entry to the venue. In order to be respectful of other clients needs, please contact me as soon as you know you are unable to make your appointment, don’t inform me when you receive your reminder text as this will be too late. If cancellation is necessary, I require at least 48 hours notice in advance. Appointments are in high demand, and your advance notice will allow another client access to that appointment time. Appointments cancelled with less than 48 hours notice before the appointed time or no-show will result in you-the client being charged the full missed appointment fee to ensure my business running costs are covered.
Thank you for your understanding and support. The only exceptions to the cancellation policy are in the event of serious or contagious illness, emergency or clients over 38 weeks pregnant.
Please only make a booking with me if you are 100% happy with the cancellation policy, if you’re not happy with the terms, I completely understand if you’d prefer to go elsewhere for your treatments.
This policy also applies to gift voucher bookings. Thank you for being a valued client and for your understanding and co-operation.
Contact me for privacy notice.